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24/7 Maintenance & Support

Hitech Network Services has 10 years of experience in construction. From cabling, fiber, and electrical; to point-of-sale, wireless and digital signage we do it all. 

Service Level Agreements

From day one, Hitech Network Services works with you to find a service-level agreement that best fits your needs. Our customizable and can include a variety of flexible details such as:

  • 30-minute response times
  • 4 hours onsite for critical calls
  • Same-day and next-day service calls
  • MAC (Moves, adds, and changes)

Whatever your business needs, NET can work with you to meet the SLA that achieves your business goal

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24/7 Dispatch

We know how frustrating it can be when things aren't working the way they're supposed to; the time, energy, and personnel time it takes to resolve those issues can affect more than just your bottom line. At Hitech, we have 24/7 dispatch, which means that we're always ready to service your needs at a moment's notice. We can accept your service tickets by phone, email, or through our convenient NETVantage portal.